|
Client feedback
When therapy is coming to an end, I ask for feedback from parents so I can evaluate and reflect on the service that I have provided. Some of the comments are shared below.
|
Client 1 |
"My husband and I enlisted the help of Catherine as my son was having behavioural problems at Nursery and there were concerns about his speech. At the time we didn't realise how profound his speech and language difficulties were. Catherine immediately gave my son a thorough assessment and provided us with a plan to proceed. After all the worry this was extremely reassuring."
"Catherine provided us with high quality materials during our weekly sessions and lots of guidance and tips so that we were able to work on our SLT objectives in the intervening week before our next session. I believe it was this extra support that enabled my son to progress so quickly." "My son and Catherine instantly bonded and formed a lovely relationship over the period of his therapy. He really looked forward to his sessions and was excited to see Catherine every week. My husband and I always found Catherine to be a professional and diligent person who was extremely supportive and caring." "My son has now completed his therapy and is an articulate, confident little boy who is often complimented on his speech. We are very grateful for the wonderful work Catherine has done and all that has been achieve. The turnaround is immense and we will miss seeing Catherine for our weekly sessions, not least my son!" |
Client 2
|
"You were kind enough to visit us last May and give us some advice on our little boy's stammer. Your advice was invaluable and X's stammer is virtually completely gone. I couldn't have been more grateful for the constructive advice but more importantly how kind and supportive you were in giving it."
"Catherine's sessions were relaxed, fun and effective. My daughter looked forward to seeing Catherine and as a result is confident to practice and master her new style of speech." "Catherine performed a very comprehensive and thorough assessment of X on her first visit and provided us with a clear description and plan of what was needed in order for X to develop." "X's therapy session provided invaluable time for X to learn what he needed to and use these skills as building blocks to practise throughout the week. The sessions were initially one week apart which provided X with a good continuity to his development." "Catherine developed a very good relationship with X and he looked forward to their sessions together." "We developed a good relationship with Catherine where she could honestly share feedback and tips to help X's development . In turn we felt able to ask questions and advice when needed." "Catherine always provided feedback after each session of X's progress and also what needed to be done to continue his development. The interaction after the sessions was good which meant we were able to get the most out of time between sessions." "We could visibly see and hear X improving his speech during the therapy sessions. Progress was made at a very good level throughout and you could see this in interaction with X." "Therapy sessions were weekly, and took the form of 'play dates' for my son. He noticed a playful lady with toys and a bag and suitcase at times, and a new surprise action in every lesson. As a parent, I was pleasantly surprised by his engagement, and most importantly for me, the response from my child and his development. I engaged by copying Catherine's actions, which I felt was extremely important, as Catherine is able to train me to replicate the action/activity that has impacted on my child. This is my first experience of speech therapy and I am extremely pleased with the session and with the results." |
